VPN Reviews

TruVPN Review – Does The Provider Deliver A Reliable Service?

Monday, January 12th, 2015

TruVPN is a New York based privacy service that was launched very recently. The team behind the service has over 10 years of experience in the VPN industry and it has put a lot of effort in creating a fast and reliable privacy solution. So let us examine the service in more detail and see if it is worth subscribing in our detailed TruVPN Review.

Server Locations & Site Access

TruVPN has got servers at just two locations – Dallas (US) and London (UK). While the limited choice of gateways is disappointing, the service can be accessed from any part of the world. The service can help you to unblock frequently blocked sites like Twitter, Facebook, Skype, YouTube, GTalk, Viber and Gmail from your school, office or a country like Saudi Arabia, China, Brazil, Qatar, UAE, Bahrain, Iraq, Kuwait or Thailand. Since the service assigns you a US or UK based IP address and has no restriction on server switching, you can easily access location/IP blocked sites like BBC iPlayer, Pandora, USA Network, MTV, Hulu, Netflix, HBO Go, Eurosport, Lovefilm, Amazon Prime, Vevo, CWTV, MLB, Xfinity, Demand 5, FOX, iTV Player, CBS, Vudu, UK TV, Sky Go, NHL, TNT, ABC Player, STV, NBC and 4OD from any corner of the world.

VPN Speed & Bandwidth

TruVPN has QoS optimized VPN network at Tier-1 data centers which ensures unparalleled connectivity and speeds to users. The company has not imposed restriction on speed or bandwidth so you can download and stream as much content as you want without facing speed throttling or exhausting your monthly quota. The engineers behind TruVPN monitor the network on a continuous basis and optimize all VPN sessions so that the service delivers zero packet loss and shortest ping time.

Privacy Settings

TruVPN is an OpenVPN based VPN service which means your confidential data and online activities get protected with the most secure VPN protocol that is available today. The service prevents ISPs from monitoring your browsing habits and provides unbeatable security at Wi-Fi hotspots which are notorious for their security vulnerabilities.

The logging policy of TruVPN is not clear since the provider has chosen not to publish its privacy policy. Most VPN providers do not monitor browsing sessions but they do co-operate with legal authorities and the same should be assumed for TruVPN.

Supported Operating Systems

TruVPN works on Windows 7, Windows XP, Windows 8, Windows Vista, MAC OSX, iOS, Android, Ubuntu Linux and DD-WRT routers. Since the provider doesn’t provide its own software, you would need to install OpenVPN client and configure it manually. For Android and iOS devices, the service needs to configured via the OpenConnect app.

Unlike other VPN service providers which offer dynamic IPs, TruVPN provides only dedicated static IPs to subscribers. While dedicated IPs are great for banking and online shopping sessions, they do not offer the best privacy since the dedicated IP assigned to you could be directly mapped to your real IP. It is best not to use the service for questionable activities since the authorities would be able to find your real IP address in case the need arises. On the positive side, the service supports port forwarding and DMZ and is able to provide true NAT traversal without requiring any additional configuration.

Customer Support

TruVPN provides support via email, phone and tickets. In addition, the support staff can also troubleshoot problems and set up the service for you via Teamviewer.

Pricing Options

The TruVPN VPN service is available at a subscription price of $29.45 for 3 months, $49.45 for 6 months and $89.45 for a year. While the provider doesn’t have monthly plans, it provides 48 hour trial accounts on request. The company accepts payments only via PayPal so the payment options are somewhat limited.

Final Verdict

Overall, TruVPN doesn’t disappoint with its service. While the provide has servers at just two locations and does not offer dynamic IPs; it does not compromise on speed, bandwidth or privacy in any way. Check out the free trial offered by provider and upgrade to a term plan if you are happy with the features on offer. For more information, please visit: www.truvpn.com.

January 12, 2015

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