TotalVPN Review – Is the Service Worth Trying?

By Paul Liu
Monday, April 10th, 2017

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TotalVPN is a brand new VPN service provider which offers free and Premium VPN plans to privacy conscious consumers. The service is brought to you by Pseudio Ltd., a United Kingdom based company which has launched several privacy centric products. This review will explore the features offered by TotalVPN as well as reveal whether or not the service is worth using.

Server Locations & Site Access – TotalVPN maintains a network of 30+ VPN servers that are spread across 19 different counties. By joining the premium plan offered by the company, it becomes possible to switch to IPs from the following locations:

United States (New York, San Jose, Chicago, Atlanta, Los Angeles, Miami, Seattle), Canada, United Kingdom, Netherlands, Ireland, Belgium, Hong Kong, India, Japan, South Africa, Russia, Argentina, Australia, Singapore, Spain, Austria, Romania, Iceland and Israel.

The geographically spread out network not only helps to unlock content that is available in the above countries, it can even help you to bypass school, organization and country level firewalls. The service allows you to watch/access online services like Facebook, ABC Player, BBC iPlayer, MTV, YouTube, Amazon Instant Videos, Singtel TV, Skype, Channel Ten, Pandora, HBO Now, TV Tokyo, 4OD, FOX, Hulu, CBC, RTE Player, Russia TV, Deezer, Vudu, CBS, Twitter, Rara, MyTV, CTV, Xfinity, Lovefilm, HBO Go, Sky Go, Gmail, Global TV, Vevo, Demand 5, TV Asahi, USA Network, TVB, City TV, Foxtel Play, TV Japan, Eurosport, MLB, The Comedy Network, ABC iView, Spotify, iTV Player, Viber, NBC, TNT, NHL and CWTV regardless of your location or network. Needless to say, this is a great way for expats and business fliers to view streaming content from their home countries as well as for citizens of China, Middle East and Latin America to beat the censorship measures deployed by their governments. Furthermore, the provider allows unlimited server switching which means more premium content at your fingertips.

VPN Speed & Bandwidth – TotalVPN’s premium plan doesn’t come with speed or bandwidth limits so you are free to stream and download as much content as you wish. The service offers 99.9% uptime so it is a good option for those who need a VPN 24×7. The provider allows P2P activities from its Dutch server and even offers a paid SmartDNS service for online streaming fans.

Privacy Settings – TotalVPN supports protocols such as OpenVPN, L2TP/IPSec, PPTP and IkeV2 along with 256-bit encryption to deliver top notch security and privacy. The service creates a secure tunnel between the internet and your device so you can bypass all types of surveillance, spying, snooping and monitoring. What’s more, the service enables customers to browse, shop and bank online from public Wi-Fi hotspots without worrying about leaking their IP address or browsing patterns to marketers or their personal or financial information to cyber criminals who are known to frequent such places.

While the company does not monitor users’ online sessions, it does capture certain information (including IP address of origin). The company does this to analyze usage patterns in order to keep its network in optimum condition. The provider’s privacy policy also says that the company will co-operate with legal entities and hand over personal information of the users if any illegal activity is involved.

Supported Operating Systems – TotalVPN works on a variety of systems and devices including Windows, Mac, Chromebook and Linux computers as well as iPhones, iPads and Android devices. The company offers apps for almost all Operating Systems (except for Linux) so there is zero manual configuration involved. The service can also be used on Xbox, Apple TV, PS3, Windows Surface, PS4, Windows Phone, Amazon Fire, Blackberry phones, Google Nexus and many other devices via a router. As a matter of fact, the company has tied up with FlashRouters to offer pre-configured routers to its users.

Customer Support – The provider offers 24×7 support via live chat and support tickets. In addition, the company has provided its telephone numbers that can be used to contact the support team in case of an emergency. What’s more, the official website of the company is packed with useful guides, detailed FAQ and knowledgebase sections to allow customers to troubleshoot common problems on their own.

Pricing Options – As mentioned earlier, TotalVPN offers 2 different plans:

1) Free – Zero cost plan, servers at 3 locations (Iceland, Singapore and Amsterdam), limited speed (2 MBPS), Data transfer cap, can be used only with one device at a time.
2) Total Premium plan – costs $4.99 a month, unrestricted speed and bandwidth, all servers accessible, can be used on upto 3 devices simultaneously, comes with 30 day money back guarantee.

In addition, the company offers several upgrades to customers:
1) Priority Support – $19.90/year
2) Additional Connections with a plan – $29.90/year
3) Supercharged Locations (Access to premium servers that allow only a limited number of users) – $49.90/year
4) SmartDNS service – $69.90/year

The premium plan costs $4.99 a month only for the first month (which is offered as the promotional price) and subscribers are required to pay regular rates ($9.97/month) from next month onwards. However, we did not see an option to switch off auto-renewal of the service and customers are charged 15 days in advance of the due date. It’s possible that there is a way to switch off auto-renewal, but we didn’t see an option that was readily available. Perhaps if you contacted the company, they would turn it off.

Final Verdict – The service certainly has good features that could have helped it to become a distinguished player in the VPN marketplace. However, before you buy, I’d make sure that you are fully aware of the termination process. For more information, please visit: totalvpn.com

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