VPN Reviews

SurfBouncer VPN Review – A Versatile VPN Service

By Paul Liu
Thursday, June 6th, 2013

SurfBouncer VPN was launched in 2006 by a team of technology specialists having decades of computer security experience. The company is based in United States and offers several innovative solutions to safeguard the privacy of its customers. In the detailed SurfBouncer VPN Review below, we look at distinguishing features of the service and decide if it is worth subscribing.

Server Locations and Site Access

SurfBouncer has VPN servers in 16 different countries – United States, Canada, Netherlands, Germany, United Kingdom, Australia, Ireland, Switzerland, Singapore, Japan, Hong Kong, Brazil, Cyprus, Czech Republic, India and Panama. The well distributed server network makes it possible to unlock location restricted services like ABC, Pandora, Hulu, Zattoo, Hulu, NBC, CTV, CBS, HBO Go, MTV, NBC, Netflix, 4OD, Fox, BBC iPlayer, Xfinity, iTV and Demand 5 from any location in the world. The service can also be used for bypassing censorship imposed by countries (China, Saudi Arabia, Qatar, Brazil) or organizations and unlock Facebook, Gmail, YouTube, Skype and YouTube from anywhere. SurfBouncer allows unlimited server switching options so you can change your IP address as many times as want and unlock local content from all the 16 countries listed above.

VPN Speed and Bandwidth

SurfBouncer does not impose bandwidth or speed restrictions upon its users unless the customer buys a fixed bandwidth plan. The high speed network is ideal for downloading huge files, VOIP, streaming tons of HD content and online gaming. Being a technology organization, the company monitors its network on a continuous basis to deliver optimum speeds to customers.

Privacy Settings

SurfBouncer ensures that customer data is not compromised in any way. The company does not spy on user activities but they do record login time and bandwidth usage for a period of 7 days to keep its network in optimum condition. The connection logs are regularly purged and the company does not hand over customer data to anyone unless it is asked to do so by the authorities.

The company provides high grade security through OpenVPN, L2TP and PPTP protocols. OpenVPN is by far the most secure protocol available but L2TP and PPTP provide better compatibility. The service also offers hotspot protection to protect your IP address, bank login information, credit card details and social accounts from hackers and sniffers.

Supported Operating Systems

SurfBouncer is compatible with most devices and operating systems. For Windows, Mac and Linux based computer, the company recommends using the OpenVPN solution to get the maximum security benefits. For mobile devices like iPads, iPhones, Android Phones and tablets; PPTP or L2TP offers a much better security solution. The setup is quick and simple and most people should be able to configure the service within no time. The company also offers Flash Drive VPN for maximum compatibility and VPN routers for securing entire home or office network.

Customer Support

SurfBouncer offers an email based support to its customers. The company has also provided detailed installation and troubleshooting instructions on its website but the search for this information could prove overwhelming for non-technical people. The company needs to structure its website in a better way so that customers can easily find the desired information.

Pricing Options

SurfBouncer’s unlimited Personal plan is available for $5.99/week ($15.99/month, $69.99/6 months and $119.99/year). The company has a family plan that allows up to 4 simultaneous connections for $11.99/week ($31.99/month, $139.99/6 months and $239.99/year). The company also offers dedicated IP VPN server and rotating IP VPN plans for customers looking for more security and privacy. The company does not offer free trials or refund so you must try 1 week’s subscription first to test the service. Further, the company does not provide a way to cancel its subscription from its official site so you need to cancel the recurring billing manually from your Amazon Payment or PayPal account.

Final Verdict

Overall, SurfBouncer delivers an above average VPN service. However the company needs to provide a way to cancel recurring subscriptions and restructure its website. But for those who are looking for a security provider that delivers innovative and flexible VPN plans, SurfBouncer would be a good bet. For more information, please visit: www.surfbouncer.com.