VPN Reviews

RoxNetworks VPN Review – A Versatile VPN Service

By Paul Liu
Thursday, July 4th, 2013

RoxNetworks is a well established provider of proxy and VPN services. Established in 2004 in England, the company aims to deliver high quality anonymizing services to its customers. In this RoxNetworks VPN Review, we will provide a review of RoxNetworks’ VPN service and help you to decide if it is worth subscribing.

Server Locations and Site Access

RoxNetworks has VPN servers in 7 countries – United States, Germany, United Kingdom, Canada, Russia, Netherlands and Spain. The nice choice of American and Europe based servers would help those who are looking for a way to access premium services that are available only within these 7 countries. Once you connect to RoxNetworks’ VPN servers, you would be able to unlock location based services like Netflix, ABC iPlayer, BBC iPlayer, 4OD, Amazon Prime videos, HBO On Demand, Spotify, NBC, CBC, Fox, CWTV, CTV, NFL, MLB, Eurosport, iTV Player, Demand 5, Vudu, Xfinity and MTV from any location in the world. Moreover, the service even allows you to access Facebook, Twitter, Gmail, YouTube, Skype and gaming sites from schools, organizations and censorship happy countries like China, Saudi Arabia, UAE, Qatar, Bahrain, Kuwait, Oman and Brazil. Since the company allows unlimited server switching for most VPN plans, you would be able to unlock local content from all the 7 countries where the company has servers.

VPN Speed and Bandwidth

RoxNetworks offers both metered and unmetered plans to its customers. In general, the company’s short term plans come with fixed bandwidth while the long term plans are available without any bandwidth limits. Irrespective of the plan that you choose, you will experience very high speeds since the company’s servers are connected to 100MBPS and 1 GBPS nodes. The speed available through the service is ideal for resource heavy usage like downloading, VOIP, online gaming and streaming of HD TV shows and movies.

Privacy Settings

RoxNetworks provides up to 256 bit encryption through PPTP, L2TP and OpenVPN protocols. The high level of encryption on offer will help you to secure your passwords, credit card details, PayPal accounts, IP address and social accounts from theft and misuse. What’s more, the service protects every application that connects to the internet so all your online activities like FTP, VOIP, browsing, messaging and emailing remain safe from surveillance and hackers. The company even provides unmatched hotspot protection so that your data and identity remains hidden from hackers and sniffing programs. The company records connection details but it does not spy on users’ online activities. RoxNetworks respects the privacy of its customers and does not hand over its customer data or connection details to anyone.

Supported Operating Systems

RoxNetworks works well with Windows (7, Vista, XP), Mac OS X, Linux, Windows Mobile, iPads, iPhones and Android Tablets/Smartphones. The setup is easy and it shouldn’t take more than few minutes for anyone to get the system up and running on any device. In case you face problems during VPN setup, you can contact the customer support department or refer to the setup tutorials that are available on the company’s official website. The company supports sending of bulk mails to opt-in list but before you run such campaigns, you need to get approval from the company.

Customer Support

The company offers customer support through phone, email and a ticket base system. The telephonic support is not available 24 X7 so it is best to use the ticket system to get answers to urgent technical issues or connectivity problems. The company has published troubleshooting guide for certain VPN errors but troubleshooting section on the company’s portal could have been more extensive.

Pricing Options

RoxNetworks offers several types of VPN plans for the benefit of its customers. The unlimited bandwidth plans start from $26.99 per month ($65.99 for 3 months, $75.99 for 6 months and $155.99 for 1 year). The company also offers fixed bandwidth plans for downloading that start from $7.99 for 100 MB ($9.99 for 200 MB, $12.99 for 500 MB, $23.99 for 1000 MB right up to $220.99 for 20,000 MB) as well as fixed time plans with no bandwidth limit starting from $9.99 for 10 hours ($18.99 for 20 hours, $36.99 for 50 hours and $60.99 for 100 hours). The company even offers dedicated IP plans (for US and German servers) starting from $32.99 a month and dedicated VOIP packages that are available for $65.99 a month. For mobile users, the company offers a separate VPN plan starting from $19.99 per month. Although the company does not provide a free trial, it will refund your money provided you make a refund request within 10 days of signing up and your bandwidth consumption remains less than 25 MB.

Final Verdict

Overall, RoxNetworks delivers a great VPN service. While its subscription plans are somewhat expensive, the company does offer high speeds with unmatched security. So if you are looking for a versatile VPN service for your needs, make sure that you check out the VPN plans from RoxNetworks. For more information, please visit: www.roxnetworks.net.