VPN Reviews

NextGenVPN Review – What Does The Service Offer

By Paul Liu
Wednesday, August 7th, 2013

NextGenVPN was created in the year 2009 with an aim to deliver the best online security to users from all over the world. The service is brought to you by NetServices LLC which a Republic of Seychelles based company. In this thorough NextGenVPN Review, we will have a look at the most prominent features provided by the service and decide if is worth subscribing.

Server Locations and Site Access

NextGenVPN offers its VPN service through servers located at United States, Netherlands, France, Switzerland, United Kingdom, Belgium, Germany, Ireland, Portugal, Italy, Panama and Thailand. The well-distributed server network makes it possible to unlock GEO-IP restricted services that are available only within the above 12 countries as well as bypass ISP and network based restrictions from all networks and countries. Once you activate your account, you would be able to unblock sites like Facebook, Netflix, Gmail, Hulu, Pandora, ABC, Amazon Prime, BBC iPlayer, Demand 5, iTV Player, CBS, Fox, HBO On Demand, Zattoo, RTE Player, Rai TV, Spotify, Rara, RTL, Eurosport, MTV, NFL, MLB, 4OD, Lovefilm, Sport1, Film1, Twitter, YouTube and Skype irrespective of your current location. Moreover, the company allows unlimited server switching with its VPN plans so you would be able to unlock local content from several different countries with just one VPN subscription.

VPN Speed and Bandwidth

NextGenVPN offer both metered and unmetered VPN plans. The company also provides high connection speeds (upto 100 Mb/s for Pro subscribers) which makes the service ideal for downloading, streaming in HD, VOIP and gaming activities. The company supports P2P traffic through few servers so it is also possible to anonymize your bittorrenting activities.

Privacy Settings

NextGenVPN’s service is available through OpenVPN and PPTP protocols. The OpenVPN protocol supports military grade encryption and comes with firewall protection and premium bandwidth options. On the other hand, the PPTP protocol is well suited for those who need privacy on the go and want a security solution for their mobile devices. Regardless of the protocol that you use, the service will secure your online activities like browsing, emailing, messaging, FTP and VOIP even when you are connected to low security Wi-Fi networks at airports, malls, hotels and coffee shops.

The company does not keep a record of browsing sessions of its customers. However, the company records and keeps connection data for a period of few days for the upkeep of their server network.

Supported Operating Systems

NextGenVPN’s VPN solution works with Windows (XP, Vista, 7), Mac OS X, Linux, iPads, iPhones and Android based devices. Since the service can be easily configured on DD-WRT based routers, it is even possible to use the service from smart TVs and gaming consoles like Xbox 360 and PS 3. The company offers a custom client (with automatic reconnection option) for Windows but other systems and devices require manual configuration. However, the setup process is extremely easy due to the excellent instructions provided by the company on its official site.

Customer Support

The company offers customer support through a dedicated customer helpdesk system (and a free phone call if necessary). The support is available in English and French and the company claims an average turnaround time of 2 hours which is really great.

Pricing Options

NextGenVPN’s unlimited OpenVPN plans are available from $17.9 a month ($47.9 for 3 months, $84.9 for 6 months and $149.9 for a year). The PPTP plans are far cheaper and are available from $8.99 for one month ($22.9 for 3 months, $39.9 for 6 months and $74.9 for a year). The company even offers a FlexVPN pay-as-you-go plan starting from $12.99 for 120 hours ($24.99 for 250 hours). The FlexVPN credits are valid for a year so you don’t have to worry about paying monthly subscription costs just to keep your account active. The company also offers corporate plans for small businesses and communities who need a VPN solution for their corporate networks and local activities. The company does not offer free trials or refunds so it is not possible to test the service without making an investment.

Final Verdict

NextGenVPN offers top grade security with a nice choice of server locations. On the other hand, the company’s OpenVPN service is pretty expensive and it may not meet the needs of budget conscious users. We recommend investing in one month VPN plan first in order to test whether the service meets your security and connection needs. For more information, please visit: www.nextgenvpn.com.