VPN Reviews

Lamnia VPN Review – Secure VPN Service

By Paul Liu
Tuesday, July 2nd, 2013

Lamnia is a VPN service provider which has been delivering VPN service since the year 2007. The service is brought to you by a Northampton, UK-based company which aims to deliver a safe and secure browsing experience to its customers. In the detailed Lamnia VPN Review below, we look at all the features that this service has to offer and decide whether it is worth the subscription price.

Server Locations and Site Access

Lamnia VPN has servers in six different countries – United States, Germany, Luxembourg, United Kingdom, Netherlands and Canada. Although the choice of server locations is not huge, the service would allow to you to unblock location restricted services such as Hulu, ABC, BBC iPlayer, Pandora, 4OD, CBC, NBC, Demand 5, HBO, Fox, Spotify, MTV, Netflix, Lovefilm, Xfinity, Rara, Amazon Prime, iTV, NFL, Eurosport and CBS from any location. Using the service would also help you to unblock Facebook, Skype, Twitter, Facebook and Gmail from behind your company’s or country’s (especially from China, Bahrain, Brazil, Saudi Arabia, UAE and Qatar) firewalls. The company even permits unlimited server switching so the customers can unlock country restricted content from all the 6 countries where the company has its VPN servers.

VPN Speed and Bandwidth

Lamnia VPN plans come with unmetered bandwidth and unlimited speed. The company’s servers have 1 GB port speed which means you are free to download huge files, stream HD movies and TV shows, make VOIP calls and play resource intensive online games without having to worry about speed throttling or hitting maximum download limits.

Privacy Settings

Lamnia offers 128 bit encryption through PPTP, L2TP and OpenVPN protocols. The OpenVPN protocol is available only for dedicated IP customers whereas PPTP and L2TP are available to all customers. The high level of security available makes it impossible for anyone (including your ISP) to spy on your online sessions or steal your sensitive data like credit cards, bank accounts, social accounts or your identity. Moreover, unlike proxies, Lamnia VPN protects not just the browsing sessions but also secures FTP, messaging, emailing and VOIP activities even when you are using low security, free-to-use Wi-Fi networks.

The company does not keep a record of users’ browsing sessions but they do keep connection logs for a period of 5 days. The logs are used just for maintenance and are never handed to third parties unless it is required by the law.

Supported Operating Systems

Lamnia VPN works well with most operating systems including Windows (8, 7, XP, Vista), Mac OS X, Linux, Android and iOS (iPad and iPhone OS). The company offers an automated dialer for Windows but other operating systems require manual configuration. The setup itself is easy and doesn’t require more than 5 minutes of your time. The company also offers a pre-configured device that creates a wireless network in your home or office allowing you to use the service from devices like Kindle Fire, Apple TV, Xbox 360, PS3 and Wii or from multiple devices at once.

Customer Support

The company offers customer support through tickets and live chat. For resolving common technical issues, you may also go through the support documents that are available on the company’s official site. Some customers have complained that the staff resets the passwords too often and are slow to respond to queries so it makes sense to try to resolve common technical problems on your own.

Pricing Options

Lamnia offers static IP and dedicated IP plans to its customers. The shared IP plans are available for £6.55 per month whereas the dedicated IP plans start from £9.60 a month. The company offers a low priced first month subscription (shared plan – £2.99, dedicated plan – £5.99) but the price of monthly subscription goes up to £8.75 and £12.95 for shared and dedicated IP plans respectively after the first month is over. The company offers a free 24 hour trial account with an annual subscription with no obligation to buy. The company also provides a 2 day money back guarantee and it may even refund your money within 7 days if you have used the service for less than 1 hour.

Final Verdict

Overall, Lamnia VPN offers a better than average VPN service. We did note that there were a few bugs that were resolvable when signing up, which was a bit of a negative. While its support is not the best in the business, the company offers great security and high speeds. So if you are looking for a fast and secure VPN service, check out the VPN offers from Lamnia today. For more information, please visit: www.lamnia.co.uk.

VPN Reviews
July 2, 2013

Comments

3 Comments
Leave Comment

Fed Up said on January 27, 2015 10:48 pm:
As mentioned by Baron, I myself got caught up by Lamnia’s recurring paypal charging system and in fact have been double-billed as I took advantage of one of their “special offers” offering an extension to my subscription.

Despite numerous emails to their “support” desk asking for a refund, I have never even received the courtesy of a reply. I unfortunately would have to re-iterate the comments of the previous writers and would NOT recommend using them.
Baron said on January 2, 2015 8:28 am:
Do not touch this service. My friend has had a bad experience with this provider.
Firstly there is their so called ‘money back guarantee’ which is only valid for 48 hours.
His experience was that the service was fine for a few weeks then started to deteriorate.
He also inadvertently had signed-up for a recurring yearly payment. Even though he wasn’t using their service for months they still charged him. When he complained they just kept the money even though he wan’t using their system.
Chipfork said on August 21, 2013 10:24 am:
Ive used Lamnia VPN for many years with reasonable success. As noted above, the passwords are constnatly changed without notification, but this ongoing nuisance is nothing compared to the misleading rolling contracts that I unwittingly signed up for the last time I renewed my yearly subscription.

Lamnia insist that their process of signing up indefinately is clear, but it cetainly is not the case in my situation. They hold onto the fact that I accpeted thier T&C’s. I attach a sample of these T&C’s that are meant to make it clear that Lamnia will continue to debit the PayPal account indefinitely, year on year until you cancel.

‘By clicking the ‘Agree’ button, you agree and consent to use PayPal for automatic payments to Lamnia you authorise Lamnia to directly debit your PayPal account accordingly. These payments will be made in accordance with the terms of the User Agreement applicable to “pre-approved payments”. Payments will be made with your default payment method unless you select a preferred payment method. To make a change, log in to your account and go to My money in your Profile, then update the “Preapproved Payments” section.’

They also admitted that ‘3 or 4’ customers have had similar issue and then tried to retract this comment (made in writing).

They initially agreed to refund the outstanding balance of the yearly subscription, over a week ago, and since then have ignored all my emails, with no refund forthcoming.

I have contacted the OFT and Trading Standards to investigate the process of selling and the wording and structure therefof.

Overall OK service, but highly suspect selling practices.